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Almaty, Almaty International Airport (ALA), Kazakhstan

Surrounding area

General Information

Facilities & infrastructure

Accessibility

Visa & Immigration

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City Guide Almaty

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Surrounding area Almaty, Almaty International Airport (ALA), Kazakhstan

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    Accessibility

    The airport is fully accessible, with lifts, ramps, escalators and disabled toilet facilities. Designated disabled parking is available immediately opposite the terminal entrance. Any passengers who may require additional assistance are advised to contact their airline before travelling.

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    General Information

    Airport code: ALA

    Number of Terminals: 1

    Information

    There is an information office located in the public area of the terminal.

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    Facilities & infrastructure

    Money

    ATMs are available within the terminal, and there is a bureau de change service for passengers wishing to convert currency.

    Communications

    Free Wi-Fi is available throughout the terminal, along with public telephones and a post office.

    Food

    A selection of cafés, bars and fast food outlets are available both airside and landside.

    Shopping

    Duty-free is available in International Departures, with shops offering a range of products including liquor, tobacco, cosmetic goods, souvenirs and books.

    Luggage

    A left-luggage service is available, along with baggage wrapping and trolleys.

    Other

    Other facilities available at Almaty International Airport include a ‘mother and child’ room, a first-aid facility and a prayer room, along with a number of tourist information desks run by tour operators.

    Conference & Business

    There are currently no meeting facilities at the airport. There is, however, a VIP lounge in Departures granting passengers a quiet working environment. For meeting facilities, it’s necessary to travel to some of the city’s larger hotels, including the InterContinental (tel: +7 727 250 5000; www.ihg.com).

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    Visa & Immigration

    IATA Travel Centre

    The IATA Travel Centre delivers accurate passport, visa and health requirement information at a glance. It is a trusted, centralized source for the latest international travel requirements. The IATA Travel Centre is the most accurate source available because it is based on a comprehensive database used by virtually every airline, and information is gathered from official sources worldwide, such as immigration and police authorities.

    IATA Travel CentreIATA Travel Centre

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    Hotels in Almaty

    ListMap

    Thanks to Kazakhstan’s bountiful mineral wealth, much of what’s on offer is either ridiculously expensive or very basic indeed.

    Nevertheless, with the majority of large chains present, finding somewhere decent to stay is relatively simple.

    The Ritz-Carlton

    Esentai Tower
    Al-Farabi Ave 77/7
    Almaty
    Kazakhstan
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    Category: Expensive

    Set within the glass and steel Estentai Tower, the Ritz-Carlton is vast and very comfortable.

    InterContinental Almaty

    Zheltoksan St 181
    Almaty
    Kazakhstan
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    Category: Expensive

    Huge and comfortably appointed with the usual high standards you’d expect from an InterContinental.

    Dostyk Hotel

    Kurmangazy Str.36
    Almaty
    Kazakhstan
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    Category: Moderate

    A beautiful red-painted pile decked out in traditional Russian style.

    Grand Ai Ser Hotel

    Pozharskogo Street 1
    Almaty
    Kazakhstan
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    Category: Moderate

    Modern and comfortable, the Ai Ser also boasts a terrific indoor pool, as well as its own hookah bar and billiard room.

    City Hotel Tien Shan

    Kunaev St 34
    Almaty
    Kazakhstan
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    Category: Cheap

    Renovated in 2011, this place has simple, but comfortable rooms plus a restaurant, gym and sauna.

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