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Dubai, Dubai International Airport (DXB), Dubai

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Facilities & infrastructure

Money

Banking services, ATMs and bureaux de change are available from a number of banks in each terminal and within the concourses. Dubai Duty Free (www.dubaidutyfree.com) also offers foreign exchange, banking and internet facilities.

Communications

There is a 24-hour post office near gate 18 on Concourse C. Free Wi-Fi internet access is granted to passengers in all terminals and at the gates. Touch-screen internet kiosks, which take credit card payments, are located in Concourse C.

Food

There is a large range of cafés, bars and restaurants at Dubai International Airport, with the largest concentrations in Concourses A, B and C. The food court in Concourse C is home to a range of fast-food outlets; Concourse A has a good range of restaurants and bars – including a champagne bar; while Concourse B is houses a seafood restaurant among its many options. The public areas of Terminals 1 and 3 host a good range of eateries, while Terminal 2 has a small selection of cafés, restaurants and fast-food outlets.

Shopping

A comprehensive duty-free shopping experience is available at Dubai International Airport, which includes a wide-ranging selection of duty-free shops at Concourses A, B and C and a smaller choice in Terminals 1 and 3. Shops here range from newsagents to outlets selling designer clothes and watches.

Luggage

A baggage relocation system electronically tags each piece of luggage in order to make retrieval of lost luggage faster and easier – those who have lost luggage should fill in the form on the airport’s website or notify airport staff in the baggage reclaim area. Short-term baggage storage is available in all terminals, and there is also a luggage delivery service.

Other

Other facilities at Dubai International Airport include prayer rooms and fully equipped medical centres in all terminals and concourses. Those with some time before their flight can browse the museum on Concourse A or relax in the spas in Concourses B and C.

Conference & Business

The Dubai International Hotel (tel: (04) 224 4000; www.dubaiintlhotels.com) has five meeting rooms accommodating six to 18 delegates, and a conference room for up to 60 delegates. Its facilities are spread over Terminals 1 and 3.

There is a dedicated business lounge in Concourse C with work areas and shower facilities, and Emirates lounges in the Terminal 3 departure concourses. Several first- and business-class lounges and VIP lounges are available throughout the airport: access to the luxury Marhaba lounges (tel: (04) 224 5780 or 216 2630) in Terminals 1 and 3 should be arranged at least 24-hours in advance.

The Al Majlis VIP Service (tel: (04) 216 5287) is available in Terminals 1 and 3 and encompasses various lounges, limousine transfers to the aircraft and assistance with check-in, immigration and baggage.

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Surrounding area Dubai International Airport

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    Accessibility

    There are helpdesks for passengers with disabilities (tel: (04) 216 2016) in the main Terminal 1 departures hall. Electric carts are available to transport passengers to/from the concourses, where disabled passengers can access special lounges. Passengers should request assistance (prior to travelling) from their airline, which will in turn notify the airport of any particular needs.

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    General information

    Airportcode: DXB

    Number of Terminals: 3

    Information

    Airport information desks are located at various points within the terminals. The DTCM Tourist Kiosk (Department of Tourism and Commerce) (tel: (04) 282 1111; www.dubaitourism.ae) in the Terminal 1 arrivals hall provides tourist information, maps and tours – there is also a tourist information stand in Terminal 3.

    Transfer between Terminals

    Transfers between terminals take 15 to 25 minutes using the airport shuttle service. It’s also possible to use the Metro to travel between Terminal 1 and Terminal 3.

    Terminal 1 (which serves most non-Emirates international flights) is connected to its departures area (Concourse C) via travelators. Terminal 2 is used primarily for charter flights and some routes within the Gulf region, while Terminal 3 (and its Concourses A and B) is solely for Emirates and Qantas flights.

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    Hotels in Dubai

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    It’s not uncommon for hotels to outdo each other in Dubai, with the world’s largest and highest of everything.

    Luxury international chains dominate but you’ll find budget and boutique options too.

    H Hotel

    1 Sheikh Zayed Road
    Dubai
    United Arab Emirates
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    Category: Expensive

    Luxury hotel with contemporary Arab-inspired rooms and renowned Japanese restaurant Okku.

    Conrad Dubai

    Sheikh Zayed Road
    Dubai
    United Arab Emirates
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    Category: Expensive

    New luxury design hotel, home to popular nightspot, Purobeach Urban Oasis.

    DoubleTree by Hilton Hotel & Residences

    Al Barsha 1
    Dubai
    United Arab Emirates
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    Category: Moderate

    Great location by Mall of the Emirates with outdoor pool, all-day dining and Indian restaurant.

    Beach Hotel Apartment

    Jumeirah 01, Beach Road, Al Hudaiba Street 10b,
    Community Number 332
    Dubai
    United Arab Emirates
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    Category: Moderate

    Comfortable spacious apartments with free Wi-Fi, parking and on-site restaurants.

    Ahmedia Heritage Guest House

    Al-Ras Deira Sikkat al Khail Road
    Dubai
    United Arab Emirates
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    Category: Cheap

    All rooms overlook the courtyard in this traditional guesthouse inside an ancient mansion.

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