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Tokyo, Tokyo Narita (NRT), Japan

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Facilities & infrastructure


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Facilities & infrastructure


Both terminals have banks, ATMs, bureaux de change and postal services.


There is a good variety of Japanese and Western restaurants at Tokyo Narita International Airport, as well as cafés, fast-food outlets and bars. There are options throughout the airport, but the majority can be found on the fourth floor of each terminal.


There is a good choice of shops selling a range of general and specialist goods in both terminals – duty-free shopping is also available. The majority of options, which range from retailers selling Japanese arts and crafts to designer boutiques, are located on the fourth and fifth floors of Terminal 1 and the fourth floor of Terminal 2.


Luggage storage services and luggage lockers are available in both terminals. For inquiries about lost items, contact the relevant airline or one of the airport’s information desks.


Other facilities at Tokyo Narita International Airport include medical clinics, a dentist, baby-change facilities, nurseries, children’s play areas, showers and sleeping rooms. There is even a pet hotel in Terminal 2, which offers veterinary services.

Conference & Business

There is a business centre (tel: (04) 7630 0035) on the fifth floor of Terminal 1, which provides fax and photocopying facilities, internet access and meeting rooms. Many of these services are also available at various points throughout both terminals.

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Surrounding area Tokyo Narita International Airport

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    In-terminal facilities for the disabled include tactile flooring, wheelchair-accessible toilets and lowered telephones. Wheelchairs can be hired from the information counters (landside only); passengers should inform their airline of any required special assistance prior to travelling.

    Flight and accommodation

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    General information

    Airport code: NRT

    Number of Terminals: 2

    There are several information desks in both terminals. Tourist information counters are available on the ground floors of Terminal 1 (tel: (04) 7630 3383) and Terminal 2 (tel: (04) 7634 5877).

    Transfer between Terminals:
    A free shuttle bus links the two terminals, which are about 10 minutes apart by road.

    Flight and accommodation


    Hotels in Tokyo


    Affordability is not something you associate with Tokyo, with truly budget rooms in short supply.

    Business stays and truly top-end hotels, however, are abundant and can be found in key locations across the city.

    Park Hyatt Tokyo

    3-7-1-2 Nishi Shinjuku, Shinjuku-ku
    163-1055 Tokyo
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    Category: Expensive

    So much more than the set of Lost in Translation, this is Tokyo’s plushest, most luxurious hotel.

    The Peninsula Tokyo

    1-8-1 Uramachi, Chiyoda-ku
    100-0006 Tokyo
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    Category: Expensive

    Spacious, well-appointed rooms just a short hop from the Imperial Palace.

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