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Tokyo, Tokyo-Haneda (HND), Japan

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Facilities & infrastructure


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Facilities & infrastructure


ATMs are available both airside and in public areas of the terminals. Banks with currency exchange facilities can be found in each terminal. Additional bureaux de change can be found throughout the International Terminal.


Public telephones are situated at key points throughout the terminals. Wi-Fi internet access is free, but there are also fixed internet stations scattered throughout the airport. Mobile phone hire shops can provide local SIM cards and telephones.


There is a wide choice of cafés, bars and restaurants offering both Japanese and international cuisine. There is a particularly larges selection of eateries on the fourth level of the International Terminal, ranging from small sushi bars to a French bistro.


Duty-free shopping is available for international passengers in the departure International Terminal. Gift shops offer a range of local and international items, souvenirs and branded gifts, and there are also outlets selling convenience goods.


Luggage lockers are available, as is porter assistance and a luggage delivery service. A lost luggage service operates from a desk on the ground floor of Terminal 1. For items lost or found in the International Terminal, contact the terminal information line (tel: (03) 6428 0888).


Baby changing facilities are available throughout the airport. There are first aid stations in Terminal 1 and the International Terminal. A hairdresser’s and a dental clinic can be found in Terminal 1.

Conference & Business

There is a choice of airport lounges with business facilities, one of which is open 24 hours a day in the International Terminal and offers several small meeting rooms (tel: (03) 6428 0677). Meeting space is also available in Terminal 1. A wider choice of business services and conference space can be found in some of the hotels in and around the airport.

Flight and accommodation

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Surrounding area Tokyo Haneda Airport

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    Tokyo Haneda Airport offers a range of facilities for the disabled, including in-terminal transportation, hearing loops and designated parking spaces. The terminals are fully accessible to wheelchair users, who can request wheelchair hire at the information desks Ttel: (03) 6428 0888).

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    General information

    Airport code: HND

    Number of Terminals: 3


    There are information desks in each terminal. Information telephones are located at various points with the terminals and operate 24 hours a day. Tourist information is available from a kiosk on the second level of the International Terminal.

    Transfer between Terminals

    A free shuttle bus operates between the International Terminal and domestic terminals every six minutes from 0500 to 0000. Transfers between the domestic Terminals 1 and 2 are via a moving walkway.

    Flight and accommodation


    Hotels in Tokyo


    Affordability is not something you associate with Tokyo, with truly budget rooms in short supply.

    Business stays and truly top-end hotels, however, are abundant and can be found in key locations across the city.

    Park Hyatt Tokyo

    3-7-1-2 Nishi Shinjuku, Shinjuku-ku
    163-1055 Tokyo
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    Category: Expensive

    So much more than the set of Lost in Translation, this is Tokyo’s plushest, most luxurious hotel.

    The Peninsula Tokyo

    1-8-1 Uramachi, Chiyoda-ku
    100-0006 Tokyo
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    Category: Expensive

    Spacious, well-appointed rooms just a short hop from the Imperial Palace.

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