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Newcastle, Newcastle International Airport (NCL), United Kingdom

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Airport map and general info

Facilities & infrastructure

Accessibility

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City Guide Newcastle

Newcastle, England, Lufthansa, Travelguide, Travel Guide

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Facilities & infrastructure

Money

A bank and ATMs are available. Bureaux de change can be found both pre- and post-security.

Communications

Paid-for Wi-Fi internet access is available throughout the terminal (30 minutes of free access is available to passengers who make a purchase at a number of the airport’s cafés and bars). There are also several internet-linked computer stations in the departure lounge. Public telephones are located throughout Newcastle International Airport.

Food

There is a café, a pub and a bakery landside. A choice of restaurants and cafés, as well as a wine bar and pub can be found airside.

Shopping

There is a newsagent and a convenience store before the security area. Shops selling fashion, sportswear, accessories, books and magazines, electronics and other items are available airside. Duty-free is available for passengers travelling outside the EU: duty-free goods can be pre-ordered online via the airport’s website.

Luggage

Left-luggage (tel: (0191) 214 3382) and lost property (tel: (0191) 214 3367) services are available 24-hours a day. Porters are available to assist with luggage, free of charge.

Other

Among the facilities at Newcastle International Airport are baby care rooms, children’s play areas and an entertainment area with children’s rides and video games. Other notable facilities include a travel agent, a pharmacy in Departures, free bicycle parking and a 24-hour chaplaincy and prayer room.

Conference & Business

The Servisair Executive Lounge is open to all passengers for a fee, with credit card telephone, fax and internet facilities available. There is also a British Airways Lounge equipped with a business centre area. For conference facilities, contact the nearby Doubletree by Hilton Newcastle International Airport hotel (tel: (01661) 824 266; doubletree3.hilton.com), which offers five meeting rooms with capacity up to 150 delegates.

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Surrounding area Newcastle, Newcastle International Airport (NCL), United Kingdom

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    Accessibility

    Disabled toilets, lifts and reserved car parking spaces are provided for those with disabilities. There are wheelchairs and specialist vehicles within the terminal for access to the aircraft. A TDD phone for hearing-impaired passengers is available on the main concourse opposite the information desk; there is also an induction loop system in various areas, and a Minicom telephone at the information desk.

    Assistants are on hand to help, and a number of airport staff are trained in the use of sign language. Those requiring assistance should contact the airport in advance.

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    General Information

    Airport code: NCL

    Number of Terminals: 1

    Information

    The information desk is located on the ground floor of the terminal and is open 24 hours a day.

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    Hotels in Newcastle

    ListMap

    Offering an assortment of stylish properties big and small, Newcastle’s hotel portfolio is a fitting complement to the city’s buzzing cultural scene.

    Hotel Indigo Newcastle

    2-8 Fenkle Street
    NE1 5XU Newcastle-upon-Tyne
    UK
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    Category: Moderate

    A 4-star boutique with a Marco Pierre White restaurant on site.

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