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Hong Kong, Hong Kong International Airport (HKG), China

Surrounding area

Airport map and general info

Facilities & infrastructure

Accessibility

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Good to know

Facilities & infrastructure

Money

There is a bank in Terminal 2 and several bureaux de change counters and ATMs throughout both terminals.

Communications

A post office is located in the departures hall of Terminal 1. Free wireless internet is available throughout the terminals. Additional internet access is provided by The Cyber Break Café in the northwest concourse of Terminal 1, while Power Phones for Internet access are also positioned at various points in the terminals and Ground Transportation Centre.

Food

There are more than 150 options for food and drink at Hong Kong International Airport, including fast-food outlets, full-service restaurants and cafés.

Shopping

Shops, including gift retailers, designer boutiques and duty-free outlets, are available in both terminals. There is a 24-hour convenience store in the arrivals hall of Terminal 1. A pre-order and pick-up service for duty-free products is available.

Luggage

Trolleys are available at all passenger drop-off points. A porter service operated by Worldwide Flight Services (tel: 2261 2727) is available at various points, including the baggage reclaim hall and the departures areas.

An excess baggage shipping service (tel: 2769 8681) is available at aisle K, before check-in in Terminal 1. A left-luggage facility (tel: 2261 0110) is situated in the Arrivals hall in Terminal 1.

Lost and found services can be found at the customer service centres on level 5 of Terminal 2, as well as at the airport police report centre and via the help phones.

Other

There is a medical centre (tel: 2261 2626) on level 7 of Terminal 1. The Plaza Shower and Relaxation Lounge on the same level is open 24 hours a day and provides shower rooms, semi-private relaxation rooms and a mini salon. Among the other facilities is a massage centre and a 24-hour non-denominational prayer room in the Terminal 1 check-in hall.

Children’s play areas are located near gates 22 and 36, while nursery rooms are located at various points throughout the terminal.

For pre-flight entertainment, there is an IMAX 3D cinema on level 6 of Terminal 1 and various exhibitions throughout the concourses.

Conference & Business

A business centre is located in the Terminal 1 check-in hall. Services here include fax facilities and mobile telephone hire. Further conference and business facilities are available from the Plaza Premium Lounge (tel: 3559 1108; www.plaza-network.com) between the two terminals, and the on-site Regal Airport Hotel (tel: 2286 8888; www.regalhotel.com). In addition, there are several airline lounges as well as a number of airside multimedia lounges for departing passengers.

Full conference facilities are available at the World Trade Centre (tel: 3153 2338; www.wtchkia.com), which is adjacent to the airport. The huge Asia World Expo convention and exhibitions complex (tel: 3606 8828; www.asiaworld-expo.com) is also next to the airport site.

Flight and accommodation

Good to know

Surrounding area Hong Kong International Airport

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    Accessibility

    Hong Kong International Airport is fully accessible for disabled travellers. There are plenty of wheelchair-accessible toilets, lifts, ramps and escalators around the airport and at the Ground Transportation Centre. The terminal shuttle train is also wheelchair-accessible. Escalators and walkways have audio warning signals, while lifts, toilets and telephones have Braille signs. Tactile path guides and induction loops are installed at various points.

    Wheelchairs are provided free of charge by airlines; passengers should inform the airline prior to travel. For more information on wheelchair hire and in-terminal transportation, passengers should contact Worldwide Flight Services (tel: 2261 2727).

    Car park spaces reserved for disabled drivers are available in car parks 1 and 4.

    Flight and accommodation

    Good to know

    General information

    Airport code: HKG

    Number of Terminals: 2

    Information

    The Customer Service Centres, which are open daily from 0530 to midnight, can be found in the departure areas of both terminals. Multimedia booths are located in the arrivals halls, with interactive information and touch-screen maps. There are dozens of 24-hour help phones located throughout the terminal.

    Transfer between Terminals

    A free automated people mover train runs between the departures area of Terminal 1 to the SkyPier ferry terminal and from Terminal 2 to the gates. Electric vehicles can also transport passengers around the terminals for a fee.

    Flight and accommodation

    Enjoy

    Hotels in Hong Kong

    ListMap

    Compared to other Asian cities, Hong Kong is expensive.

    Regardless, this is a good place to come if you’re looking for luxury – something that Hong Kong’s hoteliers do extremely well.

    The Peninsula Hong Kong

    Salisbury Road, Tsim Sha Tsui, Kowloon
    Hong Kong
    China
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    Category: Expensive

    The huge Peninsula is one of Hong Kong’s most glamorous hotels and is unusually spacious.

    Mandarin Oriental Hong Kong

    5 Connaught Road, Hong Kong Island
    Hong Kong
    China
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    Category: Expensive

    Ultra luxurious with a spa, large well-appointed rooms and a very central location.

    The Mira Hong Kong

    118 Nathan Road, Tsim Sha Tsui, Kowloon
    Hong Kong
    China
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    Category: Moderate

    Edward Snowden’s bolthole of choice is modern, stylish and conveniently located.

    Butterfly Hotel

    33 King's Road, Causeway Bay
    Hong Kong
    China
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    Category: Moderate

    Close to the shops and restaurants of Causeway Bay, the Butterfly is nevertheless an intimate boutique sleeping spot.

    Bishop Lei International House

    4 Robinson Road, Mid-Levels
    Hong Kong
    China
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    Category: Cheap

    The rooms are tiny but the views over Victoria Harbour are sensational.

    Flight and accommodation

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