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Chicago, Chicago O’Hare International Airport (ORD), USA

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City Guide Chicago

Chicago, USA, Skyline, Lufthansa, Travelguide

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Facilities & infrastructure

Money

There are full-service banks, ATMs and bureau de change facilities within the terminals.

Communications

Public telephones are plentiful. Both paid-for and free Wi-Fi access is offered within the terminals. There are ‘power stations’ for recharging laptops and mobile phones at various points in Terminals 1, 2 and 3.

Food

There is a huge variety of restaurants, bars, fast-food outlets and cafés in the departure areas of all terminals. Terminals 1, 2 and 3 have coffee shops before security screening, while Terminal 5 has more choice, with fast-food outlets, bars and a restaurant in the public concourse.

Shopping

There are numerous shops in Terminals 1, 2 and 3, including bookshops, sunglasses stores and confectioners. Terminal 5 has less choice, with one gift shop and various newsagents the only options other than duty-free shops. Duty-free shopping is available in each terminal.

Luggage

Luggage trolleys are situated in all terminals. Lost property desks staffed by the Chicago Police Department (tel: (773) 686 2385) are located on the upper levels of each terminal.

Other

Among the other facilities at Chicago O’Hare International Airport is a medical centre (tel: (773) 894 5100), AED units (defibrillators), baby-change facilities, children’s play area and a 24-hour interfaith chapel.

Conference & Business

There is a business centre and extensive meeting facilities at the Hilton O’Hare Airport in Terminal 2 (tel: (773) 686 8000; www3.hilton.com), which also provides fax, photocopying, packing and shipping services. The Laptop Lane (tel: (773) 894 3100) in Terminal 1 offers workstations with computers, internet access, fax, printing, IDD telephones and laptop connections.

Individual airlines have dedicated lounges, which can be used by business travellers with loyalty cards.

Flight and accommodation

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Surrounding area Chicago, Chicago O'Hare International Airport (ORD), United States of America

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    Accessibility

    Facilities for the disabled include dedicated toilets, ramps and lifts, escorted wheelchair services, TTY telephones, visual paging for hearing-impaired passengers and Braille buttons in lifts. The ATS system is fully accessible, with elevators provided at each of the five stops, and other public transport services are available for disabled travellers.

    Assistance within the airport can be arranged in advance for Terminal 1 (tel: (773) 601 3398), Terminal 2 (tel: (773) 985 0059) and Terminals 3 and 5 (tel: (773) 686 7561). Information representatives can provide assistance to hearing- and visually-impaired travellers.

    Adapted hire cars for drivers with disabilities can be provided with two or three days’ notice. Disabled car parking facilities are provided for badge holders.

    Disabled passengers are also requested to confirm any special needs with their airline four days in advance.

    Flight and accommodation

    Good to know

    General Information

    Airport code: ORD

    Number of Terminals: 4

    Information

    Information desks (tel: (773) 686 2200) are available in Terminals 1, 3 and 5. Multi-lingual staff are on hand to provide information and assist passengers with directions, 24 hours a day. Two Travelers Aid booths are located in Terminal 2.

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    Hotels in Chicago

    ListMap

    Whether seeking a cheap hotel room or an ultra-luxurious suite, Chicago has a plethora of each with a lot of in-between.

    Travellers should always check for special rates or promotions, particularly during Winter Delights (Nov-Feb) or other special events.

    The James Chicago

    55 E Ontario St
    Chicago, IL 60611
    United States
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    Category: Expensive

    With plenty of contemporary artwork, a lively bar and good steaks, this is one of the hippest high-end choices.

    The Peninsula

    108 East Superior Street
    60611 Chicago
    USA
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    Category: Expensive

    Off Michigan Avenue, The Peninsula boasts classic glamour with great views out to the lake.

    The Wit

    201 North Street
    60601 Chicago
    USA
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    Category: Moderate

    In the heart of the theatre area, this contemporary boutique option has a fabulous rooftop restaurant.

    Hotel Burnham

    1 West Washington Street
    60602 Chicago
    USA
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    Category: Moderate

    Ideally situated next to Millennium Park in the city centre, this impressive hotel is from the Kimpton eco chain of hotels.

    Renaissance Chicago North Shore Hotel

    933 Skokie Boulevard
    60062 Chicago
    USA
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    Category: Cheap

    Plush and comfortable with big work areas for business travellers, this reasonably priced hotel also boasts a great Italian restaurant.

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